diamondexch
diamondexch
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This app is available for your device
diamondexch
This app is available for your device
Contact
+91 1386078748
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. Once verified, you'll be logged in securely without needing a password or email. This simplified login process makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive a weak signal, wait for it to improve or try clicking "send OTP" again. If you still don't receive the OTP, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, submit your updated KYC details via email to the customer support system for assistance with account transfer. This will help resolve the issue and transfer your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date version. After updating, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money cannot be withdrawn, only the earnings from gaming activities. This means you can only withdraw the money you've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays can occur, requiring users to wait up to 24 hours. This delay is a potential exception to the otherwise efficient completion of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn. Any winnings earned by using the bonus amount can be withdrawn. This means you can use the bonus to play games and keep any potential winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't being processed, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
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